Shipping policy
Dongmo Furniture & Appliances – Shipping & Delivery Policy
At Dongmo Furniture & Appliances, we are committed to delivering your furniture and appliances safely, quickly, and at the best possible rates — whether you’re in Johannesburg or anywhere else in South Africa.
1. Delivery Areas
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We deliver nationwide across South Africa.
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Local deliveries within Johannesburg are done by our in-house delivery team.
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For customers outside Johannesburg, we partner with trusted courier and freight services.
2. Delivery Timeframes
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Local Deliveries (Johannesburg & Surrounding Areas): 1–5 business days.
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Nationwide Deliveries: 3–7 business days, depending on your location and stock availability.
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Delivery time is calculated from the date payment is confirmed.
3. Delivery Costs
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Delivery fees are based on your location and order size.
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Free delivery may be offered during special promotions or on selected products.
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Exact delivery charges will be confirmed at checkout or by our sales team before dispatch.
4. Delivery Process
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Our team will contact you to schedule a convenient delivery date and time.
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Please ensure there is clear access for delivery (doorways, stairs, lifts, etc.).
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Inspect your order upon delivery and report any damages immediately.
5. Order Tracking
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Once your order is dispatched, you will receive delivery details and, where applicable, tracking information.
6. Assembly
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Some furniture items may require assembly.
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For local deliveries, our team offers free assembly unless otherwise stated.
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For nationwide deliveries, assembly instructions will be included with your order.
Contact Centre Trading Hours:
- Monday to Friday: 8:30am – 5:30pm
- Saturday : 8:30am – 4pm
- Public Holidays: 9am – 3pm
Pritchard Branch
94 Pritchard St, Johannesburg, 2001
011 333 2448 | 078 494 5637 | 076 146 7137
Jeppe Branch
133 Rahima Moose Street, Johannesburg 2000
011 492 1160 | 069 740 9213 | 076 146 7137
Website: www.dongmofurniture.co.za
Email: info@dongmofurniture.co.za
Dongmo Stores are closed on Sundays, Christmas Day, Day of Goodwill, New Year's Day and January 2nd.